Travel Update

Eagle County Public Health Order May 19, 2021

Moving Forward

Rescinding the Eagle County mask order removes all local requirements for mask use, gathering and capacity restrictions, and physical distancing. State COVID-19 orders that will remain in place include limitations on large indoor events up to 500 people. Federal regulations still require masks when using public transportation, which includes ECO Transit and the Eagle County Regional Airport.

Residents and guests are reminded that the county is still subject to any statewide and federal public health regulations in place, including mask requirements in some circumstances and at certain businesses.

Cleaning Policies

Our in-house, professionally trained housekeeping teams are well versed in the highest standards of cleaning. Our housekeeping organization monitors industry best practices and provides ongoing training in the latest techniques to ensure the highest standard of cleanliness with products and processes.

Products Effectiveness: When cleaning both common areas and residences, our housekeepers use high-quality products ensuring effectiveness.

Surface Areas: High-touch surfaces are being cleaned with increased frequency. These include elevator buttons and panels, door handles, remote controls or touch screens, countertops, and shared lobby spaces.

Common Areas: Our team is rearranging furniture in gathering spaces to promote social distancing between groups of travelers. Aesthetic items in our lobbies, such as decorative pillows on furniture may have gone away in favor of a cleaner environment.

Residences: Each residence undergoes our rigorous multi-point inspection process to ensure consistency in the procedure. In our residences, you may see that throw-pillows and accent pillows have been removed. We have changed to either triple sheet or provide new, all-white duvet covers which will be removed and washed between each stay.

Cancellation Policy

Spring, Summer, and Fall Season (April 18 – November 18)
A deposit of one night plus tax is due at the time of booking. The final payment is due 48 hours prior to arrival, at which time the entire stay is non-refundable.

Winter Season (November 19 – December 19; January 2 – February 16; February 23 – April 17)
A deposit of one night plus tax is due at the time of booking. The final payment is due 14 days prior to arrival, at which time the entire stay is non-refundable.

Holiday Season and President’s Week (December 20 – January 1; February 17-22)
A 50% deposit of the total room charge plus tax is due at the time of booking. The final payment is due 30 days prior to arrival, at which time the entire stay is non-refundable.