Policies & Details
What do my rate fees cover? Rates include daily housekeeping service, Solaris Personal Assistant Team, ski storage and complimentary high-speed wireless Internet.
What taxes apply when booking with Solaris? Applicable taxes apply, including 9.8% Vail lodging tax.
Do room night rates change? Rates and minimum nights apply and are subject to change.
Deposit/Cancellation Policy Summer
(Apr 22 2019- Nov 14 2019)
What does the initial deposit cover? Initial deposit equal to one night’s lodging, plus tax, due at the time of booking.
When is the final payment due? Final Payment, in full, due 7 days prior to arrival.
Are there cancellation restrictions? Cancellations made prior to Final Payment will forfeit one-night deposit. Cancellations made after Final Payment will forfeit full payment.
Deposit/Cancellation Policy Holiday Season I & II
(Dec 13 2019- Jan 4 2020)
What does the initial deposit cover? Deposit of 50% of total room charge, including tax, due at the time of booking for the Holiday I and II seasons and final by November 1, 2019.
Are there cancellation restrictions? Cancellations made before November 1, 2019, will forfeit the 50% deposit. Cancellations made after November 1, 2019 will forfeit full payment.
Deposit/Cancellation Policy Rest of the Season
(Nov 15 2019- Dec 12 2019; Jan 5 2020 – Apr 12 2020)
What does the initial deposit cover? Deposit of one night plus tax at the time of booking and final due within 45 days of arrival
Are there cancellation restrictions? Cancellations made prior to 45 days of arrival will forfeit one-night deposit. Cancellations made within 45 of arrival will forfeit full payment.
Does Solaris have guest parking? Solaris offers heated, underground parking. Guests of Solaris receive an overnight parking rate of $50 per vehicle/per night. Subject to change.
Are pets allowed at Solaris? Pets are not permitted at Solaris.
Does Solaris offer travel insurance? We suggest travel insurance through Red Sky. If interested, click here for more information and to purchase 21-days prior to your trip.