Policies & Details

Rate Details

What do my rate fees cover? Rates include daily housekeeping service, Solaris Personal Assistant Team, ski storage and complimentary high-speed wireless Internet.

What taxes apply when booking with Solaris? Applicable taxes apply, including 9.8% Vail lodging tax.

Do room night rates change? Rates and minimum nights apply and are subject to change.

Deposit/Cancellation Policy Spring/Summer/Fall (Apr 18 – Nov 18)

What does the Initial Deposit cover? Equal to one night’s lodging, plus tax, due at the time of booking.

When is the Final Payment due? 48 hours prior to arrival.

Are there cancellation restrictions? Cancellations made PRIOR to Final Payment will be charged a one-night cancellation fee. Cancellations made AFTER the Final Payment are non-refundable.

Deposit/Cancellation Policy Winter Season (Nov 19 – Dec 19; Jan 2 – Feb 16; Feb 23 – April 17)

What does the Initial Deposit cover? One night lodging plus tax at the time of booking.

When is the Final Payment due? 14-days prior to arrival.

Are there cancellation restrictions? Cancellations made PRIOR to Final Payment will forfeit the Initial Deposit. Cancellations made AFTER the Final Payment are non-refundable.

Deposit/Cancellation Policy Holiday & President’s Week (Dec 20 – Jan 1; February 17-22)

What does the Initial Deposit cover? 50% of the total room charge, including tax, is due at the time of booking.

When is the Final Payment due? 30-days prior to arrival.

Are there cancellation restrictions? Cancellations made PRIOR to Final Payment will forfeit the Initial Deposit. Cancellations made AFTER the Final Payment are non-refundable.

Parking

Does Solaris have guest parking? Solaris offers heated, underground parking. Guests of Solaris receive an overnight parking rate of $50 per vehicle/per night. Subject to change.

Pets

Are pets allowed at Solaris? Pets are not permitted at Solaris.

Travel Insurance

Does Solaris offer travel insurance? We suggest travel insurance through Red Sky. If interested, click here for more information and to purchase 21-days prior to your trip.

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